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Refund Policy for CoreX Store

At CoreX Store, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we offer a hassle-free refund process. Please review the details of our refund policy below:

Eligibility for Refund

  1. Return Period: Items must be returned within 14 days from the date of purchase.
  2. Condition of Products: The product must be unused, undamaged, and in its original packaging.
  3. Non-Refundable Items: Certain items, such as software, digital products, and clearance items, are not eligible for refunds.

Refund Process

  1. Contact Us: Reach out to us at Contact us page to initiate the refund process.
  2. Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
  3. Inspection and Approval: Once we receive the returned item, it will be inspected to ensure it meets the eligibility criteria.

Refund Methods

  • Refunds will be processed to the original payment method within 3-5 business days after approval.

Exchanges

  • If you'd prefer an exchange instead of a refund, we are happy to assist with that as well.

For any questions or assistance, please contact us at +201012438970 or via email at corex.store@outlook.com.