Refund Policy for CoreX Store
At CoreX Store, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we offer a hassle-free refund process. Please review the details of our refund policy below:
Eligibility for Refund
- Return Period: Items must be returned within 14 days from the date of purchase.
- Condition of Products: The product must be unused, undamaged, and in its original packaging.
- Non-Refundable Items: Certain items, such as software, digital products, and clearance items, are not eligible for refunds.
Refund Process
- Contact Us: Reach out to us at Contact us page to initiate the refund process.
- Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Inspection and Approval: Once we receive the returned item, it will be inspected to ensure it meets the eligibility criteria.
Refund Methods
- Refunds will be processed to the original payment method within 3-5 business days after approval.
Exchanges
- If you'd prefer an exchange instead of a refund, we are happy to assist with that as well.
For any questions or assistance, please contact us at +201012438970 or via email at corex.store@outlook.com.